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We Repair ALL ISSUES

On Phones, Tablets, Game Consoles, & Smart Watches!
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Repair FAQ

Do you repair HDMI ports on consoles?

Yes. HDMI port repair is one of our most common services. We perform these repairs every day, 7 days a week, and have over 15 years of repair experience.

Play and Talk LLC has completed thousands of HDMI repairs, making us one of the most experienced repair providers in the area.

How long does a console repair take?

Our typical quoted turnaround time is 7–10 business days.

Actual repair time may vary depending on current repair volume and parts availability. In many cases, repairs are completed sooner than the quoted timeframe, but we never rush repairs and always prioritize doing the job correctly.

Do you repair more than just iPhones and game consoles?

Yes. We repair a wide range of electronics including:

  • Smartphones
  • Game consoles
  • Tablets
  • Controllers
  • Charging ports
  • HDMI ports
  • Other electronic devices

If you’re unsure whether we can repair your item, please contact us for a quote.

How much do repairs cost?

Repair pricing varies depending on the device, issue, and parts required.

We strive to keep our prices very competitive, while also providing experienced, high-quality repairs backed by 15+ years of industry experience.

Play and Talk LLC may not always be the cheapest option, but we focus on doing the repair correctly the first time.

Please contact us for a repair quote.

Can I drop off a repair at any store?

Yes, you may drop off repairs at any Play and Talk LLC location.

However, most repairs are completed at our Mobile location, so depending on the store you visit, your device may be transferred there for service.

Do I need an appointment?

No appointment is necessary. You can stop by anytime during business hours to drop off your device for repair.

Do you charge a diagnostic fee?

Yes. We charge a $25 diagnostic fee to evaluate your device.

If you choose to proceed with the repair, the diagnostic fee is waived and applied toward the repair. The fee is only charged if you decide not to proceed with the repair or if the device cannot be repaired.

Because many diagnostics require significant time and testing, this fee allows our technicians to properly evaluate your device and focus on providing accurate repair solutions.

Do you use original parts?

We make every effort to use original equipment manufacturer (OEM) parts when available. However, due to manufacturer restrictions, availability, or cost—especially with certain devices like iPhones—OEM parts may not always be obtainable. In those cases, high-quality aftermarket or compatible parts may be used. If an OEM part is unavailable, we will inform you before completing the repair.

Do I have to pay anything up front?

No. Payment is not required at drop-off.

You only pay once the repair has been completed and you pick up your device.

How long do I have to pick up my repair?

Repairs must be picked up within 30 days of drop-off.

If you need additional time, we simply ask that you communicate with us. We are always happy to work with our customers when possible.

What happens if my device cannot be repaired?

In some cases, devices may have severe damage or internal failures that prevent a successful repair.

If your device cannot be repaired, we will contact you and explain the issue. In these situations, the $25 diagnostic fee will apply to cover the technician’s time spent diagnosing the device.

Will my data be safe during the repair?

Play and Talk LLC does not access or back up personal data during repairs.

While most repairs do not affect stored data, there is always a risk of data loss when working with electronic devices. We strongly recommend backing up your device before bringing it in for repair whenever possible.

Play and Talk LLC is not responsible for lost data during the repair process.

What happens if I do not pick up my device?

Devices must be picked up within 30 days of repair completion or drop-off.

Devices left unclaimed after this time may be considered abandoned property. Play and Talk LLC reserves the right to recycle, sell, or dispose of abandoned devices to recover repair or storage costs.

If you need additional time, please contact us and we will work with you whenever possible.

Do you offer a warranty on repairs?

Yes. Most repairs include a limited repair warranty, which covers the specific part that was replaced and the work performed.

Warranty coverage does not include accidental damage, water damage, or physical damage after the repair.

Please contact us if you have any questions regarding warranty coverage for your repair.

Do you repair water-damaged devices?

Yes, in many cases we can attempt to repair water-damaged devices.

However, water damage can cause multiple internal issues, and repairs cannot always be guaranteed. We will evaluate the device and discuss the available options with you before proceeding.